Archive for May, 2010

Notifying the Company

Thursday, May 27th, 2010

Love that product you’re using? Found a bone inside your tuna fish can? Have you let the company know?

Getting in touch with a manufacturer for whatever reason is as easy as can be.

For example, my son’s favorite apple juice changed the shape of the bottle. I could actually get my hand around the container without balancing it with my other hand. I had to call the company and let them know. I looked on the back of the bottle, and sure enough I located the toll free number. A quick call and I got lots of thank ‘yous’ from the operator. She was thrilled to hear good news.

But when my sandwich bags kept ripping I thought it was time to contact the company. This time, I was sitting at the computer. I put in the company name, and looked for the ‘contact us’ link. I was able to send an email and received a very nice response for the problem.

Snail mail still works too if you don’t have a computer, most of the time the address is on the product package.

So take your issue directly to the manufacturer, you’ll always get a responses.

 

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